Pro-Card FAQ

Frequently Asked Questions: Card Programs

HOW DO I PARTICIPATE IN THE BLUCARD PROGRAM?

• See Managing a Department Pro-Card Program

HOW DO I REQUEST A NEW CARD OR CHANGES TO A PRO-CARD ACCOUNT?

• See Managing a Department Pro-Card Program for the appropriate Cardholder Account Form (CAF) and instructions.  The form must be signed by the Authorized Signer for your department.  If you need assistance determining who that person is in your unit, please contact Card Program Services.

HOW DO I KNOW WHAT THE CARD LIMITS ARE?

• To find out your card limits, call US Bank at (800) 344-5696, or check with your Authorized Signer who has a copy of your Card Account Form (CAF).  Purchase limits are set for each card by the department in accordance with program rules, and are electronically enforced at the point-of-sale.  

HOW DO I KNOW WHAT I Can Buy?

• See Delegation of Authority.

HOW DO I KNOW WHAT I CANNOT BUY?

• See Restricted Items.

HOW DO I ESTABLISH AND MAINTAIN A LISTSERV FOR MY DEPARTMENT? 

• The manager who oversees pro-card activity in your department is responsible for ensuring that an electronic mailing list (a listserv) is established and maintained for the distribution of messages from Card Program Services.  Subscribers must include all cardholders, BFS reconcilers and BFS approvers, in addition to the Authorized and Delegated Signers for the unit.   Create or update the listserv at  Manage your Mailing Lists on the CalMail website (you will need to Calnet authenticate to do this).

HOW DO I SUBSCRIBE TO THE BFS-BAIRS USERS LISTSERV?

• See BFS-BAIRS Listserve on the BAI site for instructions.

HOW DO I CLOSE A PRO-CARD ACCOUNT?

• If you are leaving the University or transferring to another department, you need to close your current card account.  See Managing a Department Pro-Card Program for the appropriate Cardholder Account Form (CAF).  The form must be signed by the Authorized Signer for your department and submitted to Card Program Services.  Provide a list of any pending charges that have not yet appeared in BFS to your supervisor, along with any related paperwork you have been holding.  

• If you need to close the account because you have discovered fraudulent activity on the accout use the Loss-Theft-Fraud form and procedures.