BearBuy Help Desk

The IT Client Services, Application Support Center provides support for BearBuy.

Contact Information:

Phone: (510) 664-9000 option 1, then option 2

Email: bearbuyhelp@berkeley.edu (Link sends email) 

You can also submit a ticket to https://berkeley.service-now.com/ess/ after you enter in your CalNet ID and Passphrase.

Contacting the BearBuy Help Desk will generate a support ticket which will be routed based on ticket information.  

For questions related to your Regional Group Purchasing, you can contact your team directly. If you are uncertain about your regional support team and the Regional Support Reorganization, you can learn more on the Regional Services website at: https://regionalservices.berkeley.edu/home

For questions related to payment of invoices, please email disburse@berkeley.edu.

For questions related to the purchase of high value goods and services over $10,000, please visit our webpage: Find Your Buyer